Changing your account

Upgrading your account
You can upgrade your account by going to the Reptile Buddy website. There you can select the Pro subscription, and once you log in your account will be upgr...
Sun, 3 Oct, 2021 at 5:22 PM
Changing your login/email
If you want to change your login or associated email address, please let us know by leaving a ticket. Unfortunately it is not yet possible to do this yourse...
Mon, 9 Oct, 2023 at 11:06 AM
Forgot your password
If you have to log in, but can't remember your password you can use the option to reset it from the login screen in the app. Once you enter the email ad...
Sun, 3 Oct, 2021 at 5:27 PM
How can I add more than one schedule?
The 'Personal'-subscription type only supports one schedule per account. You can add an unlimited number of schedules by upgrading your account to a...
Mon, 9 Oct, 2023 at 10:14 PM
Removing your account
If you would like to remove your account, please send us message through our portal. After you've sent us a message, we'll reach out to you to verif...
Tue, 11 Jun, 2024 at 5:15 PM